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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Don Lindell

Don Lindell

September 12, 2024

5  out of  5
rating by Don Lindell
"Great service! Doug Clinton really went the extra mile searching for options and customizing coverage for my unique needs here in Florida where risks are already complicated enough. Doug took the time to understand what I needed and what I didn’t with a very personal and professional interaction. My costs were lower than the dodgy internet deals and I’m happy I have someone close that I can contact quickly with a reputable company. I was just impressed with the whole team."
We responded:
"Don, thanks for the 5 Star review! I am pleased to hear that you had a great experience with us. Doug and the rest of my team care about our customers and that is why we get to know all of our customers. Thanks for finding CallJimHolder.com and I happy that your relocation to Merritt Island is going well. Enjoy Florida!"
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Bret Glas

March 21, 2024

5  out of  5
rating by Bret Glas
"Great customer service. They respond quick."
We responded:
"Bret, thank you for the great review!"
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Sean Whaley

December 19, 2023

5  out of  5
rating by Sean Whaley
"Wonderful office, great people! Highly recommended for your insurance needs!"
We responded:
"Sean, thank you for the wonderful review and the high recommendations! "
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Cody Czajka

December 19, 2023

5  out of  5
rating by Cody Czajka
"Jenna is the best. I cannot recommend her enough. Great service, very friendly, and extremely helpful."
We responded:
"Cody, thank you for the great review! I am so happy Jenna was able to help and provide such great service! "
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Anne O'Kane

December 18, 2023

5  out of  5
rating by Anne O'Kane
"We recently switched our car and home insurances to State Farm because of Jenna Rossignol. She has made the transition seamless, a very quick process. She is extremely knowledgeable, she has wonderful customer service skills, and she is a pleasure to work with."
We responded:
"Anne, thank you for the wonderful review! I am so happy to hear Jenna was so helpful! "
Profile photo of Andra sage Stilwell

Andra sage Stilwell

December 18, 2023

5  out of  5
rating by Andra sage Stilwell
"Doug is an Amazing agent and always goes above and beyond for his clients. I live in the Cocoa Area and called his office by mistake one day and because of his friendliness and his professionalism I asked if he could please be my new agent because I really appreciated his help that day and I’m grateful I made the switch to this office. Everyone who works there has been very nice and helpful. Thank you."
We responded:
"Andra, thank you so much for such an amazing review! I am so happy Doug was able to help and we are always here when you need us! "
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TreQuan Bellamy

December 18, 2023

5  out of  5
rating by TreQuan Bellamy
"👍🏾👍🏾"
We responded:
"TreQuan thank you for the 5 stars and the thumbs up! "
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Natalie D

December 18, 2023

5  out of  5
rating by Natalie D
"Lovely people. Welcoming front desk. Doesn’t try to sell you more than you need."
We responded:
"Natalie, thank you for the wonderful review! "
Profile photo of Kayla R

Kayla R

December 18, 2023

5  out of  5
rating by Kayla R
"Jenna at State Farm is seriously the best! 🌟 She was great about helping me sort out my auto policy. Super friendly and made everything easy to understand. Seriously, couldn't be happier with her service. Thanks, Jenna! 🙌🏼"
We responded:
"Kayla, thank you for the wonderful review I am so happy Jenna was able to help!"
Profile photo of douglas clinton

douglas clinton

December 18, 2023

5  out of  5
rating by douglas clinton
"Jim Holder and his team of professionals are fantastic! They are passionate about meeting the needs of their clients and are excellent at what they do. 5 stars all the way!"
We responded:
"Douglas, thank you for such a wonderful review! We are always here to help!"
Profile photo of Sasha O'Kane

Sasha O'Kane

December 18, 2023

5  out of  5
rating by Sasha O'Kane
"I am a first time homeowner in Merritt Island and Jenna R helped make the insurance part of the process so simple. She is extremely responsive and knowledgeable. Whenever I recommend insurance companies, I always mention this State Farm and Jenna more specifically."
We responded:
"Sasha, thank you so much for such an amazing review and for trusting us with your home insurance! I am so happy Jenna was so helpful! "
Profile photo of Rhonda C

Rhonda C

December 18, 2023

5  out of  5
rating by Rhonda C
"Jim Holder Agency is friendly and informative. Doug Clinton knows how to make the customer feel comfortable and he’s confident enough to help with any need."
We responded:
"Rhonda, thank you for the awesome review! I am so happy Doug was so helpful! "
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James Holder

December 17, 2023

5  out of  5
rating by James Holder
"Great office full of great people. All the team members make me feel comfortable when I have questions. They are the best!"
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kym burnett

December 17, 2023

5  out of  5
rating by kym burnett
"Jim responds to my needs very quickly and is always extremely helpful no matter what my question or request. He has been proactive in looking at my policy and plans to make sure I have the best possible coverage. I highly recommend his agency!"
We responded:
"Kym, thank you for the wonderful review! My team and I are always here when you need us! "
Profile photo of Kevin Cunningham

Kevin Cunningham

December 17, 2023

5  out of  5
rating by Kevin Cunningham
"I recently worked with Preston on getting a new Homeowners’ insurance policy. He was patient and detailed throughout the process. I was very impressed and content with the service I received from him. I would recommend him to anybody! Thanks, Preston!"
We responded:
"Kevin, thank you so much for such a wonderful review! I am so happy to hear Preston was so helpful getting you a new homeowners policy! "
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Tyler Cornwell

December 17, 2023

5  out of  5
rating by Tyler Cornwell
"Preston was the man!! Saved me a LOT of money!"
We responded:
"Tyler, thank you for the wonderful review! "
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Mary

December 17, 2023

5  out of  5
rating by Mary
"Preston definitely exceeded my expectations. Wonderful service State Farm!"
We responded:
"Mary, thank you for the awesome review, I am happy Preston was able to help! "
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John Hill

December 17, 2023

5  out of  5
rating by John Hill
"Good customer service"
We responded:
"John, thank you for the great review! "
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Kimberly Holder

December 17, 2023

5  out of  5
rating by Kimberly Holder
"Excellent customer service!"
We responded:
"Kimberly, thank you for the excellent review! "
Profile photo of Nicole Dunn (Jennifer SwiftBlood)

Nicole Dunn (Jennifer SwiftBlood)

December 16, 2023

5  out of  5
rating by Nicole Dunn (Jennifer SwiftBlood)
"Everyone here is great, they are so knowledgeable and always have your best interests at heart, its refreshing to be able to trust the people who hold my insurance for once."
We responded:
"Nicole, thank you for the wonderful review! My team and I truly appreciate your feedback! "
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SFivecoat

December 16, 2023

5  out of  5
rating by SFivecoat
"Very Friendly and knowledgeable Nicole at the front desk really was able to navigate and make my move to Florida insurance so much easier. I had no issue with fixing my policies, or even looking into making my bill lower. They really help with making sure everyone is safe on the road, and even mentioned the drive safe and save app to insure I am getting the best rate."
We responded:
"Thank you for the wonderful review! I am happy to hear Nicole was so helpful! "
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Snow White The Frenchie

August 8, 2023

5  out of  5
rating by Snow White The Frenchie
"Doug is amazing! He was so thorough and patient. He really took the time to find me the best quote possible! I am very happy!"
We responded:
"Thanks for taking the time to share your awesome insurance review with us here at Jim Holder State Farm! I am so happy to see that you are happy. Doug and the rest of our team are always there for you!"
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J Mc

May 5, 2023

5  out of  5
rating by J Mc
"This office provides great customer service!"
We responded:
"I appreciate your review. My Team goes the extra mile to assist! "
Profile photo of Bonnie Tudor

Bonnie Tudor

May 4, 2023

5  out of  5
rating by Bonnie Tudor
"Recently retired & realized I had neglected some of my personal finances – like my insurance. Jenna Rossignol at Jim Holder State Farm has been amazing in helping me get all my home and flood insurance policies updated to take advantage of any and all discounts available to me to lower my annual bill as much as possible. She is personable and professional and extremely responsive to all inquiries helping me get everything pulled together including updating my 13-year-old wind mitigation inspection. Would give Jenna 10+ stars if I could."
We responded:
"Bonnie, thank you for your review and recognizing Jenna! I am very happy that we have been able to assist you with your insurance. Thank you so much for your business!-JIM"
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Connie Cator

March 13, 2023

5  out of  5
rating by Connie Cator
"Excellent service here!!! Doug was fast, quote was perfect and I recommend him and this office for all your insurance needs!!! I'm so Thankful!!!!"
We responded:
"Thanks Connie! Doug is very excited to SAVE our customers money and provide excellent customer service. I am so pleased you are now part of Jim Holder State Farm!"