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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Steven Diamond

Steven Diamond

March 16, 2026

5  out of  5
rating by Steven Diamond
"Jim has been my State Farm agent since I moved back to Florida He and his staff have been particularly friendly and supportive of our needs at a personal level. You'll see in the pictures we have some unique cars, they know how to handle these special needs. Thank you guys! We appreciate all you've done."
We responded:
"Steve, thanks so much for your 5 Star Review of our Agency! I appreciate your business and trust with my Team! You are the best!"
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Scott Iovine

March 13, 2026

5  out of  5
rating by Scott Iovine
"When moving to Florida back in August I needed to search for insurance for both home and auto and was fortunate to connect with Stephanie who not only found us very fair pricing but explained how best to protect our family living in Florida after 19 years in the North East. If your goal is to find an agency that you can trust with solutions you need, Pick up the phone and give Stephanie and team a call, best decision you can make!"
We responded:
"Thank you Scott for your 5 Star Review of our Agency! Stephanie is wonderful helping our customers that relocate to Florida! "
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David Milburn

March 12, 2026

5  out of  5
rating by David Milburn
"Doug was a great help.He saved me hundreds of dollars compared to my old policy. I say, go see Doug at Jim Holder State Farm in Merritt Island behind the old Denny's"
We responded:
"Thanks for the 5 Star review! We appeciate your business David!"
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christine

March 12, 2026

5  out of  5
rating by christine
"Stephanie helped me with quotes for car insurance and she was very kind and helpful. She answered all of my questions and explained what everything meant when i asked to help me better understand. I only have good things to say about my experience thanks to Stephanie."
We responded:
"Thanks Christine! I am happy Stephanie has been able to take care of all your Insurance needs!"
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Robert

March 12, 2026

5  out of  5
rating by Robert
"Brittany, Stephanie and Doug are all very knowledgeable and easy to work with. Give them a call!"
We responded:
"Thanks for the 5 Star Review! I have a great Team, thanks for the shout out to Doug, Stephanie and Brittany!"
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Caroline Trepanier

March 12, 2026

5  out of  5
rating by Caroline Trepanier
"Stephanie is so helpful and pleasant!"
We responded:
"Thanks Caroline for reivew of our Agency and Stephanie! We appreciate our customers!"
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DOUG OSTROFF

March 12, 2026

5  out of  5
rating by DOUG OSTROFF
"Britney Provides The First Class Experience. Go See Her For All Your Insurance Needs"
We responded:
"Thanks Doug! Brittany is great to work with and she does a wonderful job finding the best rates for our customers!"
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Lacy Darst

March 12, 2026

5  out of  5
rating by Lacy Darst
"State Farm provided excellent service, and Brittany was especially helpful. She was friendly, professional, and took the time to clearly explain my policy options so I could choose what worked best for me. Brittany made the entire process quick and stress-free. I really appreciate her great customer service and would definitely recommend working with her! ⭐️⭐️⭐️⭐️⭐️"
We responded:
"Thanks for the 5 Star Review! I am so happy Brittany was able to take care and explain your insurance for you! "
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Seth Lovell

March 12, 2026

5  out of  5
rating by Seth Lovell
"Brittany Hively was an absolute lifesaver! Navigating insurance can be so overwhelming, but she made the entire process clear, easy, and stress-free. She was incredibly knowledgeable, patient with all my questions, and genuinely seemed to care about finding the best coverage for me. I couldn't be happier with the service I received and would highly recommend her to anyone!"
We responded:
"Seth, thank you for your 5 Star Review of our Agency! I am happy Brittany was able to find you the best deal on your insurance!"
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jax lovell

March 12, 2026

5  out of  5
rating by jax lovell
"The effort this team made is unforgettable Brittany was quite possibly the nicest person i’ve met she makes the process so effortless me and my family are all so happy with her service!!!"
We responded:
"yes, Brittany is great with all our customers! Thanks for leaving us a 5 Star Review!"
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Kayla Rickert

March 11, 2026

5  out of  5
rating by Kayla Rickert
"Jim Holder is a fantastic agent and has a great team. Stephanie helped me get my renters insurance set up and made the process super easy. Everyone in the office was friendly and helpful. Highly recommend!"
We responded:
"Thank you so much for your 5 Star Review! I am happy you found a great renter's policy with us!"
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kyle ragon

March 11, 2026

5  out of  5
rating by kyle ragon
"Stephanie is an amazing insurance agent! She was incredibly helpful and found me an excellent rate on my Nissan Frontier. The process was smooth, and she took the time to explain all my options, making sure I got the best coverage at the best price. Her professionalism and dedication to her clients really stand out. If you’re looking for a knowledgeable and reliable insurance agent, I highly recommend Stephanie!"
We responded:
"So happy Stephanie was able to get you a great deal on your auto insurance!"
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Christian

March 11, 2026

5  out of  5
rating by Christian
"I highly recommend this office. Brittany has been a pleasure to work with!"
We responded:
"Thanks for the 5 Star Review! "
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Allen G

March 11, 2026

5  out of  5
rating by Allen G
"Quick n easy"
We responded:
"Thanks Allen!"
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Kelly Patton

March 11, 2026

5  out of  5
rating by Kelly Patton
"Stephanie was awesome to work with! She made getting insured for both our home and cars so easy!!"
We responded:
"Wow! Thanks for letting us bundle and save with Stephanie! So happy you are with us!"
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Jack Bonsignore

March 10, 2026

5  out of  5
rating by Jack Bonsignore
"I work with Doug at State Farm since I moved here to Merritt Island and he's been absolutely wonderful he's helped me get through my homeowners insurance and all my vehicle on how registered and insured here now in Florida and he's helped me with the best rates in town very professional very understanding and always on the job"
We responded:
"Thanks Jack for the 5 Star Review! I am happy that Doug has been taking great care of you since you relocated to Merritt Island. Doug is very good at finding our customers great Homeowner's Insurnace to go with our Auto!"
Profile photo of Katelyn Boyd

Katelyn Boyd

March 10, 2026

5  out of  5
rating by Katelyn Boyd
"Stephanie Gonzalez set me up with my car insurance and she was extremely thorough and saved me a significant amount of money compared to my previous insurance premium. I would recommend her to to anyone!!"
We responded:
"Thanks Katelyn for the 5 Star review! Stephanie has been saving people so much on thier car insurance and finding great deals on Home Insurance as well!"
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Madison Gonzalez

March 6, 2026

5  out of  5
rating by Madison Gonzalez
"I typically have a long and painful process when getting associated with my insurance. That was until I was helped by Stephanie, I can genuinely say she is the best at what she does and made my life 1,000* easier. Thank you for the help!"
We responded:
"Thanks so so much for your 5 Star Review! Insurance can be stressful and hard, and I am happy that Stephanie made the process smooth and simple for you!"
Profile photo of Payton Moore

Payton Moore

March 6, 2026

5  out of  5
rating by Payton Moore
"Stephanie was a tremendous help in giving me a quote of an auto policy. The process was very quick and easy and she was very kind."
We responded:
"Payton, I am pleased that Stephanie was able to find you a great deal on your car insurance! Thanks for your 5 Star review!"
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Wyatt Rymer

March 5, 2026

5  out of  5
rating by Wyatt Rymer
"Stephanie was so incredibly helpful! She had made me a lifetime customer and I will never go anywhere else as long as she works here!"
We responded:
"Thanks Wyatt! Stephanie is a great resource for our customers!"
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heidi curtin

March 5, 2026

5  out of  5
rating by heidi curtin
"Stephanie and Brittany helped me so much setting up my policy. I had so many questions regarding insurance and setting up and they made it easy to understand. Definitely recommend seeing either rep"
We responded:
"Thanks for the 5 Star Review! I am thankful for my wonderful Team!"
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Devin Turner

March 5, 2026

5  out of  5
rating by Devin Turner
"Stephenie was very resourceful when helping me with my car insurance. I highly recommend them!"
We responded:
"Stephanie is great at finding the best deal for our Customers! Thanks for your 5 Star Review!"
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Angie Rosenberg

March 5, 2026

5  out of  5
rating by Angie Rosenberg
"Brittany was an amazing agent. She was very helpful! I will forever use this company! Top tier on customer service!"
We responded:
"Thanks for the 5 Star review of Brittany! I am happy that you were pleased with our Customer Service!"
Profile photo of Brittany Pearson

Brittany Pearson

March 5, 2026

5  out of  5
rating by Brittany Pearson
"5/5 Service from Stephanie Gonzalez and Brittany Hively. When scouting around for new insurance, and I didn’t know where to turn, I called and both of these women provided me with an abundance of information, were very knowledgeable on the topic and made sure I was comfortable with my rates. Would highly recommend!!"
We responded:
"Brittany, thank you for recognizing how valuable a great team can be and Stephanie and Brittany are Great! Thank you for your 5 Star Review!"
Profile photo of Tyler Wallace

Tyler Wallace

March 5, 2026

5  out of  5
rating by Tyler Wallace
"Mr. Doug made sure I was taken care of from the moment I walked in. I was able to ask any questions and discuss any issues I had regarding my insurance policies, and Doug was able to resolve them. I know I am in good hands with Doug as my agent."
We responded:
"Tyler, thank you for your 5 Star review! Doug is great to work with and I am happy you and Doug were able to connect for all of your insurance!"