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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Aolonda O'Neal

Aolonda O'Neal

May 6, 2026

5  out of  5
rating by Aolonda O'Neal
"Our agent Brittany Hively was amazing she answered all of our questions and help saved money. Thank you Brittany"
We responded:
"Thank you Alonda for the kind words about Brittany! We are pleased that you are now part of the Jim Holder State Farm Agency!"
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Brandon Rice

May 4, 2026

5  out of  5
rating by Brandon Rice
"great experience working with Brittany on my insurance. She were extremely knowledgeable, patient, and took the time to explain all of my options in a way that was easy to understand. I never felt rushed or pressured, and she made sure I got the best coverage for my needs at a price I was comfortable with. The whole process was smooth and stressfree thanks to her help. I highly recommend them to anyone looking for reliable and honest insurance assistance"
We responded:
"Thanks for the kind words about Brittany and the level of professional service our office provides. Brittany takes great pride at finding the best price for our customers matched with the best coverage! "
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Clint Wilson

April 21, 2026

5  out of  5
rating by Clint Wilson
"Brittany was awesome, and the transition has been great. I recommend Jim Holder to all who are shopping for insurance."
We responded:
"Thanks!"
Profile photo of Clint Wilson

Clint Wilson

April 21, 2026

5  out of  5
rating by Clint Wilson
"Brittany was awesome and super helpful, friendly and responsive. Great service!!!"
We responded:
"Thanks for the 5 Star Review! I am very happy that Brittany took great care of your Insurance!"
Profile photo of Aaron

Aaron

April 13, 2026

5  out of  5
rating by Aaron
"Brittany helped me move my I policy from out of state. Super easy to work with and really helpful!"
We responded:
"Thanks for the 5 Star Review Aaron! We love working with our our of state customers and welcoming them to Florida and the Space Coast!"
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Theresa Laurenzano

March 26, 2026

5  out of  5
rating by Theresa Laurenzano
"This agency was great. They returned my voice message promptly and was able to go over my insurance needs with a few questions and within less than 30 minutes I had a new car insurance policy that was also less expensive than my prior company. I would highly recommend them!"
We responded:
"Thanks you for your 5 Star Review! I am happy we were able to provide you with a great AUTO policy!"
Profile photo of Anna Mukhanov

Anna Mukhanov

March 26, 2026

5  out of  5
rating by Anna Mukhanov
"Brittany was a pleasure and very easy to work with . Very educated on policies. Not pushy at all. Had answers to all my questions . I would highly recommend this company. We got several estimates and they were the best with good coverage ."
We responded:
"Thanks Anna! We appreaicte all of our customers and Brittany is wonderful at saving money for our customers on insurance!"
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Brian Walton

March 24, 2026

5  out of  5
rating by Brian Walton
"Stephanie is amazing! Super responsive and always ready to help. Thank you!"
We responded:
"Brian, thank you for your 5 Star Review of my Agency and Stephanie! I am very happy you were pleased with your experience with the office!"
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Steven Diamond

March 16, 2026

5  out of  5
rating by Steven Diamond
"Jim has been my State Farm agent since I moved back to Florida He and his staff have been particularly friendly and supportive of our needs at a personal level. You'll see in the pictures we have some unique cars, they know how to handle these special needs. Thank you guys! We appreciate all you've done."
We responded:
"Steve, thanks so much for your 5 Star Review of our Agency! I appreciate your business and trust with my Team! You are the best!"
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Scott Iovine

March 13, 2026

5  out of  5
rating by Scott Iovine
"When moving to Florida back in August I needed to search for insurance for both home and auto and was fortunate to connect with Stephanie who not only found us very fair pricing but explained how best to protect our family living in Florida after 19 years in the North East. If your goal is to find an agency that you can trust with solutions you need, Pick up the phone and give Stephanie and team a call, best decision you can make!"
We responded:
"Thank you Scott for your 5 Star Review of our Agency! Stephanie is wonderful helping our customers that relocate to Florida! "
Profile photo of David Milburn

David Milburn

March 12, 2026

5  out of  5
rating by David Milburn
"Doug was a great help.He saved me hundreds of dollars compared to my old policy. I say, go see Doug at Jim Holder State Farm in Merritt Island behind the old Denny's"
We responded:
"Thanks for the 5 Star review! We appeciate your business David!"
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c

March 12, 2026

5  out of  5
rating by c
"Stephanie helped me with quotes for car insurance and she was very kind and helpful. She answered all of my questions and explained what everything meant when i asked to help me better understand. I only have good things to say about my experience thanks to Stephanie."
We responded:
"Thanks Christine! I am happy Stephanie has been able to take care of all your Insurance needs!"
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Robert

March 12, 2026

5  out of  5
rating by Robert
"Brittany, Stephanie and Doug are all very knowledgeable and easy to work with. Give them a call!"
We responded:
"Thanks for the 5 Star Review! I have a great Team, thanks for the shout out to Doug, Stephanie and Brittany!"
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Caroline Trepanier

March 12, 2026

5  out of  5
rating by Caroline Trepanier
"Stephanie is so helpful and pleasant!"
We responded:
"Thanks Caroline for reivew of our Agency and Stephanie! We appreciate our customers!"
Profile photo of DOUG OSTROFF

DOUG OSTROFF

March 12, 2026

5  out of  5
rating by DOUG OSTROFF
"Britney Provides The First Class Experience. Go See Her For All Your Insurance Needs"
We responded:
"Thanks Doug! Brittany is great to work with and she does a wonderful job finding the best rates for our customers!"
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Lacy Darst

March 12, 2026

5  out of  5
rating by Lacy Darst
"State Farm provided excellent service, and Brittany was especially helpful. She was friendly, professional, and took the time to clearly explain my policy options so I could choose what worked best for me. Brittany made the entire process quick and stress-free. I really appreciate her great customer service and would definitely recommend working with her! ⭐️⭐️⭐️⭐️⭐️"
We responded:
"Thanks for the 5 Star Review! I am so happy Brittany was able to take care and explain your insurance for you! "
Profile photo of Seth Lovell

Seth Lovell

March 12, 2026

5  out of  5
rating by Seth Lovell
"Brittany Hively was an absolute lifesaver! Navigating insurance can be so overwhelming, but she made the entire process clear, easy, and stress-free. She was incredibly knowledgeable, patient with all my questions, and genuinely seemed to care about finding the best coverage for me. I couldn't be happier with the service I received and would highly recommend her to anyone!"
We responded:
"Seth, thank you for your 5 Star Review of our Agency! I am happy Brittany was able to find you the best deal on your insurance!"
Profile photo of jax lovell

jax lovell

March 12, 2026

5  out of  5
rating by jax lovell
"The effort this team made is unforgettable Brittany was quite possibly the nicest person i’ve met she makes the process so effortless me and my family are all so happy with her service!!!"
We responded:
"yes, Brittany is great with all our customers! Thanks for leaving us a 5 Star Review!"
Profile photo of Kayla Rickert

Kayla Rickert

March 11, 2026

5  out of  5
rating by Kayla Rickert
"Jim Holder is a fantastic agent and has a great team. Stephanie helped me get my renters insurance set up and made the process super easy. Everyone in the office was friendly and helpful. Highly recommend!"
We responded:
"Thank you so much for your 5 Star Review! I am happy you found a great renter's policy with us!"
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Christian

March 11, 2026

5  out of  5
rating by Christian
"I highly recommend this office. Brittany has been a pleasure to work with!"
We responded:
"Thanks for the 5 Star Review! "
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Nella G

March 11, 2026

5  out of  5
rating by Nella G
"Quick n easy"
We responded:
"Thanks Allen!"
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Kelly Patton

March 11, 2026

5  out of  5
rating by Kelly Patton
"Stephanie was awesome to work with! She made getting insured for both our home and cars so easy!!"
We responded:
"Wow! Thanks for letting us bundle and save with Stephanie! So happy you are with us!"
Profile photo of Jack Bonsignore

Jack Bonsignore

March 10, 2026

5  out of  5
rating by Jack Bonsignore
"I work with Doug at State Farm since I moved here to Merritt Island and he's been absolutely wonderful he's helped me get through my homeowners insurance and all my vehicle on how registered and insured here now in Florida and he's helped me with the best rates in town very professional very understanding and always on the job"
We responded:
"Thanks Jack for the 5 Star Review! I am happy that Doug has been taking great care of you since you relocated to Merritt Island. Doug is very good at finding our customers great Homeowner's Insurnace to go with our Auto!"
Profile photo of Katelyn Boyd

Katelyn Boyd

March 10, 2026

5  out of  5
rating by Katelyn Boyd
"Stephanie Gonzalez set me up with my car insurance and she was extremely thorough and saved me a significant amount of money compared to my previous insurance premium. I would recommend her to to anyone!!"
We responded:
"Thanks Katelyn for the 5 Star review! Stephanie has been saving people so much on thier car insurance and finding great deals on Home Insurance as well!"
Profile photo of Madison Gonzalez

Madison Gonzalez

March 6, 2026

5  out of  5
rating by Madison Gonzalez
"I typically have a long and painful process when getting associated with my insurance. That was until I was helped by Stephanie, I can genuinely say she is the best at what she does and made my life 1,000* easier. Thank you for the help!"
We responded:
"Thanks so so much for your 5 Star Review! Insurance can be stressful and hard, and I am happy that Stephanie made the process smooth and simple for you!"